Legal
Privacy & data protection.
How Gotham Consult handles your personal information under Ghana's Data Protection Act, 2012 (Act 843), and the GDPR where it applies to clients in the EU and the United Kingdom.
1. Who we are
This website is operated by Gotham Consult, Accra, Ghana. For registrations, payments and client files, Gotham Consult acts as the data controller. Our partner Carlson Capital Ltd, a company registered in Ghana, works with us only on renewable energy and AI/software development projects; if you engage it for such a project, it handles the details that project needs. Our contact details are at the foot of every page.
2. What we collect
| Where | What |
|---|---|
| Registration form | Company name, company registration number (optional), your name, job title, email address, phone number, country, sector, the category you attend as, any guest names you enter, and a record of your consent |
| Family Desk interest form | Your name, email, WhatsApp number and the country you live in; your relationship to the family member in Ghana, the region and town they live in, the languages they speak, the kind of help you are looking for, and a record of your consent. We do not ask for their name or for any health information on the website. Before any service starts we speak to them directly, and nothing proceeds without their agreement |
| Contact form and WhatsApp | Your name, company, the topic you choose and the message you send us |
| Payments | The amount, currency, our reference, and the mobile money transaction ID or card payment reference. We never see or store your full card number or your mobile money PIN |
| Support chatbot | If AI support is enabled, the message you send and up to the seven previous messages in that chat are sent to the AI service configured for this site through its API to generate a reply. Gotham does not save chat transcripts in the CRM. |
| Free tools | The answers you give in the health check, funding finder and VAT check stay in your own browser. They are not sent to us unless you choose to send them |
| Technical | Standard web server logs kept by our hosting providers, including IP address and time of request |
3. Why we collect it
- To process your registration, confirm your seat or your invitation, and issue your ticket.
- To take and reconcile payment, and to issue invoices and receipts.
- To answer your enquiry and deliver the service you asked for.
- To meet our legal, accounting and tax obligations in Ghana.
- Where you tick the marketing box, to send you our business brief and forum announcements. You can stop this at any time.
We rely on your consent, and on performing the contract between us, as our grounds for processing. We do not sell your personal data, and we do not share it for anyone else's marketing.
4. Who we share it with
- Our partnership: the people at Gotham Consult who need it to serve you (and, for renewable energy or AI/software projects only, our partner Carlson Capital Ltd).
- Service providers: our hosting, email and payment providers. They process data on our instructions only.
- AI support provider: when AI support is enabled, the AI service configured for this site processes recent chatbot messages to generate a reply. Do not enter passwords, mobile money PINs, card details or other secrets in the chatbot.
- Event partners: where a forum is run with a named partner organisation, we say so on the registration page before you submit, and we share only what that partner needs to admit you.
- Authorities: where the law requires it.
5. How long we keep it
- Event registrations: up to 3 years after the event, so we can confirm who attended.
- Client files, invoices and payment records: 6 years, to meet Ghanaian tax and accounting requirements.
- Enquiries that do not become work: 12 months.
- Marketing contacts: until you unsubscribe.
6. How we protect it
Our systems require a password to reach personal data, access is limited by role, every change to a registration or a payment is logged with the person who made it, and traffic to our sites is encrypted. Payment identifiers are stored separately from the rest of your record. No system is perfect: if a breach affects you, we will tell you, and the Data Protection Commission, as Act 843 requires.
7. Your rights
You may ask us to show you the personal data we hold about you, correct it, delete it, stop using it for marketing, or give you a copy. Write to info@gothamconsult.com and we will respond within 30 days. If you are not satisfied, you may complain to Ghana's Data Protection Commission. Clients in the EU and the UK may also complain to their own supervisory authority.
8. Photography and filming at events
We photograph and film our forums for reporting and promotion, so if you attend you may appear in that material. Tell us at the registration desk, or email us beforehand, if you do not want to be photographed, and we will respect it. Where we publish footage that identifies people, we do so with their agreement.
9. Cookies and tracking
This site sets no advertising or tracking cookies. Our admin system uses a single sign-in cookie for staff. Our free tools keep your answers in your own browser only.
10. Transfers outside Ghana
Some of our providers may process or store data outside Ghana. When AI support is enabled, recent chatbot messages are sent to the AI service configured for this site through its API and may be processed outside Ghana, subject to provider and account settings. For EU and UK clients, we apply GDPR standards.
11. How to reach us
Data protection enquiries: info@gothamconsult.com, or WhatsApp +233 55 041 6627. Our postal address is in the footer.
Last updated: 28 September 2026.